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SlimPay Help Center

  1. SlimPay Help Center
  2. Support

Support

Keep your business live and running. Mainly for: Operations Managers, Financial Teams and Customer Service agents.

Dashboard options Management

  • Lexicon
  • How to access my account?
  • How to manage users?
  • Dashboard Roles Definitions
  • How to manage subscribers?
  • Dashboard Status Definitions
See all 7 articles

Authorizations Management

  • Card Aliases Management
  • Mandates Management

Payments Management

  • How to get paid by your customers using the card by link ?
  • How to manage Card Payments?
  • How to manage Direct Debits?
  • How to manage Reimbursements & Refunds ?
  • Start using 3D Secure

Cash Flow Management

  • Balance Management
  • Invoicing FAQs
  • Reporting Management

Documents Management

  • Can I sign a mandate and a document at the same time?
  • Remittance file Management

Tickets Management

  • Tickets Management
  • You are not a merchant and you have a question about a payment?

Partners

  • Business as usual as a SlimPay partner
  • Follow up of your partner activity
  • Increasing your business with SlimPay
  • Introduction to SlimPay partners

Release Notes

  • Release notes 02-02-2021
  • Release notes 08-12-2020
  • Release notes 28-10-2020
  • Release notes 28-07-2020
  • Release notes 17-06-2020
  • Release notes 28-05-2020
See all 29 articles
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