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SlimPay Help Center

Multi-Factor Authentication (MFA)

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What is Multi-Factor Authentication?

Multi-Factor Authentication (MFA) is a protocol increasing the security level of your Dashboard account. In addition to the traditional login and password process, a 4-digit security code will be sent to your mobile phone which in turn will be required to gain access to your Dashboard.

 

How to activate MFA on my Dashboard account

Activation is very simple and will only take a minute:

1/ Connect to your Dashboard

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2/ Go to your user profile

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3/ Click on "Activation" in the Multi-Factor Authentication category

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4/ Enter the mobile number you want to use to receive the 4-digit code

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5/ Enter the SMS code received

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Multi-Factor Authentication is now activated!

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How to deactivate MFA on my Dashboard account

1/ Go to your user profile

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2/ Click on "Deactivation" in the Multi-Factor Authentication category

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3/ Enter your Dashboard connection password and click on "Deactivate"

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Multi-Factor Authentication is now Deactivated

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What happens if I lose my mobile phone?

In case of loss of your mobile phone, you will have to contact your account manager or send an email to support@slimpay.com

 

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