SlimPay Help Center

Multi-Factor Authentication (MFA)

What is Multi-Factor Authentication?

Multi-Factor Authentication is a protocol increasing the security level of your Dashboard account. In addition of the traditional login and password process, a 4-digit security code will be sent on your mobile and required to get connected on your Dashboard.

How to activate the Multi-Factor Authentication on my Dashboard account?

Activation is very simple and will only take a minute:

1/ Connect to your Dashboard

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2/ Go to your user profile

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3/ Click on "Activation" in the Multi-Factor Authentication category

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4/ Enter the mobile number you want to use to receive the 4-digit code

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5/ Enter the SMS code received

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Multi-Factor Authentication is now activated!

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How to Deactivate the Multi-Factor Authentication on my Dashboard account?

1/ Go to your user profile

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2/ Click on "Deactivation" in the Multi-Factor Authentication category

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3/ Enter your Dashboard connection password and click on "Deactivate"

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Multi-Factor Authentication is now Deactivated

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What happens if I loose my mobile phone?

In case of loss of your mobile phone, you will have to contact your account manager or send an email to support@slimpay.com

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