What is Multi-Factor Authentication?
Multi-Factor Authentication is a protocol increasing the security level of your Dashboard account. In addition of the traditional login and password process, a 4-digit security code will be sent on your mobile and required to get connected on your Dashboard.
How to activate the Multi-Factor Authentication on my Dashboard account?
Activation is very simple and will only take a minute:
1/ Connect to your Dashboard
2/ Go to your user profile
3/ Click on "Activation" in the Multi-Factor Authentication category
4/ Enter the mobile number you want to use to receive the 4-digit code
5/ Enter the SMS code received
Multi-Factor Authentication is now activated!
How to Deactivate the Multi-Factor Authentication on my Dashboard account?
1/ Go to your user profile
2/ Click on "Deactivation" in the Multi-Factor Authentication category
3/ Enter your Dashboard connection password and click on "Deactivate"
Multi-Factor Authentication is now Deactivated
What happens if I loose my mobile phone?
In case of loss of your mobile phone, you will have to contact your account manager or send an email to firstname.lastname@example.org