The SlimPay electronic signature module is complying with the eIDAS regulation as well as with EPC (European Payment Council) rulebooks that are the authoritative rules regarding the electronic signature of SEPA mandates.
SlimPay electronic signature module allows the signature of SEPA mandates and documents as contracts. It offers a 100% digital signature.
Un module de signature multicanal
The SlimPay electronic signature module is adaptable to the different needs for each sales channel:
- Web or mobile: signature via an online subscription page
- Call center: signature by delegation with an agent
- Face à face: signature at the point of sale
- En mobilité: signature on a mobile device like a tablet with a sales person
Three levels of signature adapting to all use cases and specific needs
The SlimPay electronic signature can adapt to the level of proof regarding the customer authentication when signing a mandate or a document. According to the specific needs of each activity, SlimPay offer three levels of signature on the Checkout:
Timestamp is the first level of signature that allows the merchant to simply put a timestamps on the customer consent for generic documents that are not very sensitive.
This second level of signature allows to sign personalized documents or SDD mandate by ticking a box. This method is an advanced signature (according to the EPC rulebooks) that streamlines the user experience thanks to a quick process. However, this method does not allow a strong authentication of the customer.
- OTP (One Time Password)
OTP is the most advanced level of signature as it allow a strong authentication of the customer with an explicit consent. This signature allow the constitution of a wider set of proof that can be used in case of legal dispute. OTP signature is recommended when signing SDD mandates or sensitive documents as insurance contracts.
The customer enters in the Checkout the OTP received. The validity of the code entered confirms the customer consent strongly anthenticates him. An electronic certificate in the name of the customer is created, an electronic signature is affixed on the mandate, a timestamp token is delivered by a certified Timestamp Authority and a file of proof is generated. The signed mandate is then sent to the client by email.
For these methods of signature, SlimPay also manages the archiving of the mandates for a period of 10 years with two levels :
- An archiving with probatory value that can be used in case of dispute
- An archiving on the Dashboard for convenience and follow-up on the daily basis.