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SlimPay Help Center

Risk & Fraud Management

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Introduction

SlimPay has a compliance team available, dedicated to risk and fraud management. Checks are not only realized for your initial integration but also during the entire contractual relationship. 

What are the modifications requiring a validation?

The sections below list of all the creditor (merchant) modifications which must be validated by our Compliance department. You will also have to send a request to compliance@slimpay.com and support@slimpay.com to have better follow-ups.

 

How can I modify my postal address/business name as a creditor (merchant)?

Please send your request to compliance@slimpay.com, attaching your recent KBIS (certificate of incorporation) from less than 3 months. If you are an association, it is your SIREN.

 

How to modify the partner bank sub account

Send a request to compliance@slimpay.com attaching your new bank account details.

 

How to validate the mandate-import option

Send a request to compliance@slimpay.com indicating the following information:

  • monthly volume 
  • number of imported mandates by month
  • provide a csv file with the entire list of all the debtors for whom the mandate has to be imported
  • if validated by the compliance team, use file or api format to migrate your existing mandates

 

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