Introduction
SlimPay has a compliance team available, dedicated to risk and fraud management. Checks are not only realized for your initial integration but also during the entire contractual relationship.
- What are the modifications requiring a validation?
- How can I modify my postal address/business name as a creditor (merchant)?
- How to modify the partner bank sub account
- How to validate the mandate-import option
What are the modifications requiring a validation?
The sections below list of all the creditor (merchant) modifications which must be validated by our Compliance department. You will also have to send a request to compliance@slimpay.com and support@slimpay.com to have better follow-ups.
How can I modify my postal address/business name as a creditor (merchant)?
Please send your request to compliance@slimpay.com, attaching your recent KBIS (certificate of incorporation) from less than 3 months. If you are an association, it is your SIREN.
How to modify the partner bank sub account
Send a request to compliance@slimpay.com attaching your new bank account details.
How to validate the mandate-import option
Send a request to compliance@slimpay.com indicating the following information:
- monthly volume
- number of imported mandates by month
- provide a csv file with the entire list of all the debtors for whom the mandate has to be imported
- if validated by the compliance team, use file or api format to migrate your existing mandates