SlimPay Help Center

Email mandate signature - The URL in the email is not valid

The debtor received an email with an URL to sign the mandate, but the URL is not valid?  The URL generated is unique and expires after 20 minutes. 

You need to create a new email/URL. How? Log into the SlimPay Backoffice:

"Manage Mandates" > "Sign a mandate by sending a link" > enter the debtor's details >cliquez sur "Register"

 

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