SlimPay Help Center

I don't manage to connect, what can I do?

If you don't manage to connect to the Dashboard, please follow these instructions:

 

 

DASHBOARD (V.2)

 

DASHBOARD (V.1)

also called Back Office

In production

  • Enter your password without using copy and paste
  • Clear the memory cache of your browser 
  • Clear the memory cache of your browser 

In pre-production

If after this process you still don't manage to connect to your account, please contact our customer support at support@slimpay.com

NB: if you are still using the first version of the Dashboard, do not hesitate to ask for the second one at support@slimpay.com.

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