Support Center

How do I change the amount I am charging a customer?

1) You have not created the direct debit -- Just use the same method you use normally to enter the direct debit payment orders (API, file, back office).
Do not forget, you need to notify the debtor that he/she will see the debit coming.
2) You have created the direct debit and it has not been sent to the bank-- You need to cancel the direct debit and recreate one.
3) You have created the direct debit and it has been sent to the bank-- You can not change the amount

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